Executive Administrative Officers Course in Mombasa

INTRODUCTION – Executive Administrative Officers Course

A visionary leader needs a high-functioning team to execute the strategy of the business.

As part of a high-functioning team, the Executive Administrative Officers – EA/PA today requires a concerted combination of management, interpersonal and technical expertise including a creative work attitude.

It’s therefore imperative for EA/PA to have a deep understanding of the business and their Executives’ role & responsibilities.

Organizations are looking for Assistants that possess ‘Executive Level’ business acumen and skills now more than ever.

This masterclass is not to be missed.

It offers you a seamless & comprehensive combination of technical aspects of your daily roles and responsibilities as well as the aspects of leadership and people management.


9 Days

Target Audience

Executive Secretaries, Personal Assistants, Administrative Executives, Group Secretaries, Departmental Coordinators, Project Officers, Junior Secretaries, Private Secretaries, Personal Coordinators, Executive Support Officers, Office Managers/Administrators in both the public and private sectors.

Executive Administrative Officers Course  Objectives

At the end of this training participants will be able to:
• Fully appreciate the role of an EA/PA and your impact on the wider business
• Build and maintain successful relationships with key stakeholders, senior managers, clients & colleagues
• Practice advanced admin skills to effectively run the office of a senior manager.
• Acquire modern concepts and strategies related to the job in order to carry out responsibilities with a high degree of competence.
• Co-ordinate business tasks to enable others you support to work productively
• Develop the people-skills to succeed in your role – from communication to problem solving
• Discover strategies for managing your personal brand and career progression

Executive Administrative Officers Course Outline

• The Duties and Responsibilities of the executive secretary.
– The Lone Ranger.
– Executive secretary as a manager.
• The Dilemma of a professional woman.
• Public relations and communication.
• Office politics.
– Power and influence.
• Managing the secretarial team.
• Security and disaster management.
• Staff appraisal techniques.
• Decision making and problem solving.
• Crisis intervention.
• Understanding training and learning.
• Motivation and morale at workplace.
• Advanced professional ethics.
• Effective techniques and stress management.
• Report writing.

Course Administration Details:


The instructor-led training is delivered using a blended learning approach and comprises of presentations, guided sessions of practical exercise, web-based tutorials and group work.

Our facilitators are seasoned industry experts with years of experience, working as professionals and trainers in these fields.
All facilitation and course materials will be offered in English. The participants should be reasonably proficient in English.


Upon successful completion of this training, participants will be issued with an Alitco Consultancy Solution certificate certified by the National Industrial Training Authority (NITA).


The course fee covers the course tuition, training materials, two break refreshments and

All participants will additionally cater for their, travel expenses, visa application, insurance,
and other personal expenses.


This training can also be customized to suit the needs of your institution upon request. You
can have it delivered in our Alitco Consultancy Solutions or at a convenient location.

For further inquiries, please contact us on Tel: +254 715 651 505.

Mob: , +254 715 651 505 or mail admin@alitcoconsultancysolutions.com

Participants will be encouraged to work on a personal approach that suits their individual
style as well as their workplace and organizational culture.

Alitco Consultancy Solutions assures you of quality training.

We are dedicated to offering enriched programs that equip delegates with information to ensure professional
transformation of their duties.

We wish you the best of luck as you plan to attend

Check out our Training Calendar  here.